Delete your FocusPilot account

Updated

To delete your FocusPilot account, open your Profile, scroll to the bottom, tap Delete account and confirm with Delete permanently. Your account is deleted right away. It cannot be undone, and there is no export.

Cancel your subscription first

Deleting your account does not cancel your subscription. Apple or Google bills it, so cancel it in the App Store or Google Play first, or you keep being charged. The steps are in Cancel your FocusPilot subscription.

Delete your account in the app

  1. Open your Profile: on Home, tap your profile picture at the top right.
  2. Scroll to the bottom and tap Delete account. In earlier versions of the app, open Settings on your Profile first.
  3. Read what gets deleted and tap Continue.
  4. On Before you go, choose a reason if you want to. It is optional.
  5. Tap Delete account.
  6. Confirm with Delete permanently. To stop, tap Keep my account.

Your account is deleted right away and you are signed out. FocusPilot also removes your data stored on that phone.

What is deleted, and what we keep

Deleting your account removes your goals and focus history, journal entries, Mentor conversations, profile, streak and settings.

Copies in our backups are deleted within 90 days. Purchase records that Swiss law requires for accounting and tax are kept for up to 10 years. They contain no journal, goal or health content. The Delete your account page has the full list.

Delete your account without the app

If you no longer have the app, email support@focuspilot.ai from the address on your FocusPilot account, with the subject “Delete my account”. If you signed in with Apple and chose to hide your email, write from any address and include the relay address shown in your Apple ID settings. We complete the deletion within 30 days.

Delete some data and keep your account

You can delete parts of your data at any time:

  • A journal entry: open the entry and choose Delete.
  • A goal or task: open it and choose Delete goal or Delete task.
  • Archived goals: in the goals Archive, tap Delete all. Goals from the last 7 days stay.
  • A Mentor chat: in your Mentor chat list, press and hold the chat and tap Delete.
  • Every Mentor chat at once: Profile, then Preferences, then Reset Mentor memory. Your journal, goals and check-ins stay.

To have any other data deleted, write to support@focuspilot.ai and tell us what to remove. We complete the request within 30 days.

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